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City & Guilds hospitality supervision & leadership. Level 3 : for level 3 diploma in hospitality, supervision & leadership (NVQ) and level 3 award in hospitality, supervision & leadership principles

2009
Book
LocationCollectionCall numberStatus/Desc
Walkden LibraryAdult Non Fiction647.94068 CITPaperbackAvailable
Imprint:
Harlow : Heinemann, 2009.
Collation:
xii, 239 p. : col. ill. ; 27 cm. + 1 computer optical disc.
Notes:
CD-ROM 10844 accompanies this bookAccompanying textbook.Compact disc.CD-ROM.Includes index.
ISBN:
9780435467975 (pbk)
Dewey class:
647.94068647
Language:
English
Index terms:
Hospitality industry : Leadership : Teamwork : Health and safety : Customer service : Hospitality supervision : Team leading : Costings : Time management : Communication : Organisational chart : Stock control : HACCP : Hazard Analysis and Critical Control Points : COSHH : RIDDOR.
BRN:
619145
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