You can use debt collection notification to help resolve outstanding fines and charges. It works with the debt collection process provided by Unique Management Services.

Debt collection notification can be run manually, but typically would be run as a scheduled task. There are three process types for notification:

• Submission. This is the initial selection of borrower accounts to be referred to the debt collection agency. A borrower account is selected if it meets the criteria set up in the debt collection parameters.
• Update. This updates the accounts previously submitted, e.g. the borrower may have additional charges or may have paid some of his/her charges or some of the charges may have been waived.
• Synchronisation to list all currently submitted/updated accounts.

Here’s a simple example of the three files. We set up five borrowers, give them all charges, and then run the Submission process. We’ve set the minimum balance to $3.00, so we’ll select borrowers who owe this amount or more. All five borrowers are in the submission file.

• B081132 — TOTALDUEAMT = 5.35.
• B081312 — TOTALDUEAMT = 3.85.
• B081315 — TOTALDUEAMT = 7.48.
• B081318 — TOTALDUEAMT = 3.85.
• B081320 — TOTALDUEAMT = 9.5.

Then we make some changes to the charges for these borrowers.

• B081132 — Add another $7.70 in charges. So now the borrower owes $13.05.
• B081312 — Pay the $3.85 charge in full. So now there are no outstanding charges for this borrower.
• B081315 — Make a partial payment of $5.00. So now the borrower owes $2.48.
• B081318 — Waive the $3.85 charge in full. So now there are no outstanding charges for this borrower.
• B081320 — Partially waive $3.85. So now the borrower owes $5.65.

Then we run the Update process. Here’s how our five borrowers look in the update file.

• B081132 — ADDEDAMT = 7.7. TOTALDUEAMT = 13.05.
• B081312 — PAIDAMT = 3.85. TOTALDUEAMT = 0.
• B081315 — PAIDAMT = 5. TOTALDUEAMT = 2.48.
• B081318 — WAIVEDAMT = 3.85. TOTALDUEAMT = 0.
• B081320 — WAIVEDAMT = 3.85. TOTALDUEAMT = 5.65.

Then we run the Synchronisation process. Here’s how our synchronisation file looks.

• B081132 — TOTALDUEAMT = 13.05.
• B081315 — TOTALDUEAMT = 2.48.
• B081320 — TOTALDUEAMT = 5.65.

B081312 and B081318 are not in the synchronisation file since their TOTALDUEAMT = 0.