Requests are placed via the OPAC or Staff Enquiry and are managed through the Requests web application. Requests can be placed for purchasing a new Bibliographic title/item, getting articles/photcopies, inter-library-loans (articles and items) and/or requesting for more information.
These requests are then reviewed and assigned to a staff member for processing, dispatched to a lender (where applicable), orders placed (where applicable), and issued/returned. When a request is placed, it automatically places a reservation to that order/item for the borrower.
Use the hyperlinks below or the Table of Contents to navigate to the topic you want, or use Search to find topics containing specific words.
Example workflows for processing requests